856 位客戶反饋 重考一次 Salesforce-Loyalty-Management，等於再付一次報名費，還要再花好幾週重新準備。與其承擔重考成本，不如先用 KaoGuTi 的 106 道練習題，把 Salesforce Loyalty Management Accredited Professional 的每個領域練熟再上場。
Salesforce Salesforce-Loyalty-Management 考試概覽:
| 認證廠商: | Salesforce |
|---|---|
| 考試名稱: | Salesforce Loyalty Management Accredited Professional 考試 |
| 考試代碼: | Salesforce-Loyalty-Management-Accredited-Professional |
| 支援語言: | English |
| 相關認證: | Salesforce Administrator Salesforce Loyalty Management Salesforce Marketing Cloud |
| 考試形式: | 情境分析題, 單選與多選題, 線上監考考試 |
| 推薦課程: | Salesforce Accredited Professional 認證概述 Salesforce Loyalty Management Trailhead 學習課程 |
| 考試報名: | Salesforce 憑證註冊 |
| 範例考題: |  |
| 考試方式: | 透過 Salesforce 認證平台進行線上監考考試（通常透過 Kryterion/Webassessor 進行）。 |
| 必備條件: | 無嚴格的先決條件要求，但建議熟悉 Salesforce 平台和 CRM 概念。 |
| 官方大綱網址: | https://trailhead.salesforce.com/credentials |
Salesforce Salesforce-Loyalty-Management 考試大綱主題:
| 章節 | 目標 |
|---|---|
| 計畫設定與配置 | - 在 Salesforce 中建立忠誠度計畫 - 定義等級、貨幣與獎勵 |
| 忠誠度互動與促銷 | - 合作夥伴與聯盟忠誠度計畫 - 行銷活動與促銷激勵 |
| 會員生命週期管理 | - 會員註冊與引導 - 等級管理與晉升規則 |
| 忠誠度管理基礎 | - 忠誠度計畫的核心概念 - 忠誠度計畫的類型與結構 |
| 分析與報表 | - 忠誠度計畫績效指標 - 報表儀表板與洞察 |
| 累積與兌換規則 | - 獎勵兌換流程 - 點數累積與獲取策略 |
關於 Salesforce-Loyalty-Management 考試，考生最常問的問題
Salesforce-Loyalty-Management 是由 Salesforce 推出的認證考試，正式名稱為「Salesforce Loyalty Management Accredited Professional 考試」，通過後即可取得 Salesforce Accredited Professional 認證。此認證屬於 Professional 等級，主要用來驗證考生在相關技術領域的專業能力，對求職與升遷都有實質幫助。與本考試相關的認證還包括 Salesforce Administrator、Salesforce Marketing Cloud、Salesforce Loyalty Management，可依個人職涯規劃逐步進修。若你正準備報考 Salesforce-Loyalty-Management，KaoGuTi 的練習題能幫助你更快掌握考試重點。
無嚴格的先決條件要求，但建議熟悉 Salesforce 平台和 CRM 概念。 報考條件可能隨官方政策調整，建議報名前再到 Salesforce 官方考試頁面 確認最新規定，以免錯過任何變更。
報名 Salesforce-Loyalty-Management 考試可透過以下官方管道進行：
本考試的考試方式為：透過 Salesforce 認證平台進行線上監考考試（通常透過 Kryterion/Webassessor 進行）。。
有的，Salesforce 官方為 Salesforce-Loyalty-Management 考試推薦了以下培訓資源：
官方培訓能建立完整的知識架構，若再搭配 KaoGuTi 的 106 道 Salesforce-Loyalty-Management 練習題反覆演練，就能把課程所學確實轉化為考場上的答題能力。
可以。KaoGuTi 提供 Salesforce-Loyalty-Management 免費範例試題（Free PDF Demo），內容取自正式題庫，下載後即可實際檢視題目與答案解析的品質，滿意再購買。購買正式版後享有 365 天免費更新，題庫內容會隨考綱調整同步修訂；365 天到期後如需繼續更新，還可享有 50% 的續更折扣。
KaoGuTi 提供退款保證：購買後 60 天內參加 Salesforce-Loyalty-Management 對應考試而未通過，可申請全額退款。申請時需提交報名證明（准考證／enrollment slip）複印件與官方成績單（Score Report）PDF，並於考後 2 天內提出，我們會在 7 天內處理完成。請注意，購買後 3 天內即參加考試、已下載但未實際應考、免費資料與過期訂單均不適用退款保證，且考生姓名須與付款人姓名一致。若不想退款，也可以選擇免費更換為兩個等值考試資料，並保留原購產品的更新服務。
交付方面，付款完成後系統會在一分鐘內將產品下載連結寄至你的電子郵件信箱，可立即下載開始準備；若 2 小時內未收到，請聯絡客服協助處理。產品不限制安裝的電腦數量，桌機、筆電都能自由使用。
Salesforce-Loyalty-Management 考試大綱共分為 6 個主要領域，包括：
- 會員生命週期管理（佔比未公布）
- 分析與報表（佔比未公布）
- 忠誠度互動與促銷（佔比未公布）
完整的大綱內容與各領域細項，請參考本頁上方的考試大綱區塊，建議逐條對照自己的熟悉程度，安排複習的優先順序。
最新的 Loyalty Management Salesforce-Loyalty-Management 免費考試真題：
A company has recently rolled out a Loyalty Program. The customer support agents need to manually adjust the points for Loyalty Program Members.
On which three Loyalty pages will customer support agents be able to adjust points?
- A. Contact page
- B. Loyalty Program Member page
- C. Loyalty Program Member Related List
- D. Account page
- E. Transaction Journal
答案：B,C,E 🗳️
說明：（僅 KaoGuTi 成員可見）
A sports clothing and accessories retailer is setting up a new Loyalty program. The company wants an effective way to createurgency in its Loyalty program members to return to purchase and redeem their points within a specified period. The entire points balance expires if a member ' s last activity, including any purchase or points redemption, reaches 18 months.
What steps shoulda Loyalty Consultant follow to meet the retailer ' s requirement when implementing the new Loyalty program?
- A. Set up a Non-Qualifying Points currency and apply the expiration model ' Fixed Model '
- B. Set up a Qualifying Points currency and apply the expiration model ' Fixed Model '
- C. Set up a Qualifying Points currency and apply the expiration model ' Activity Model '
- D. Set up a Non-Qualifying Points currency, apply the expiration model ' Activity Model '
答案：D 🗳️
說明：（僅 KaoGuTi 成員可見）
Universal Containers (UC) plans to implement Salesforce Loyalty Management for a new Loyalty program; however, its operations team remains skeptical about the Loyalty solutions, such as rules, processes, and benefit types.
Which option should UC consider when planning its implementation to ensure staff is helping to boost adoption and engagement?
- A. Define a strategy led by marketing and involving the finance team.
- B. Define a strategy led by marketing and involving the analytics team.
- C. Define acompany-wide initiative, including an operations team.
- D. Describe the initiative to the Chief Marketing Officer team for their approval
答案：C 🗳️
說明：（僅 KaoGuTi 成員可見）
In order to view the information pertaining to a member's recent transactions and manual adjustments on the Contact record, what are the two suggestions that an IT Administrator should propose to the Member Services team? Select two
- A. Incorporate the 'Member Summary Embedded Dashboard' on the Contact record
- B. Incorporate the 'View Member Profile' component on the Contact record
- C. Incorporate the Member Service Manager Home Dashboard on the Contact record
- D. Incorporate the 'Transaction Journals' related list on the Contact record
答案：A,D 🗳️
說明：（僅 KaoGuTi 成員可見）
A Consultant needs to set up a new tier-point reset process for a new Loyalty Program,where the data- processing engine (DE) configuration is required.
How should the Consultant set up the data-processing engine with the least configuration effort?
- A. Create a new data-processing engine from scratch / by first principle.
- B. Create a copy of the expirefixed non-qualifying points DPE template.
- C. Create a copy of the expire activity based non-qualifying points DPE template.
- D. Create a copy of the reset qualifying points DPE template.
答案：D 🗳️
說明：（僅 KaoGuTi 成員可見）
14.136.239.* -
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