在 2026 年的求職市場上，Avaya 認證依然是企業辨識專業能力的重要依據。想順利取得 Avaya Aura(TM) Contact Center Implementation 認證，KaoGuTi 的 6202 題庫是值得信賴的備考工具。

Avaya 6202 考試概覽:

認證廠商:	Avaya
考試名稱:	Avaya Aura™ 聯絡中心建置考試
考試代碼:	6202
證照有效期限:	認證資格狀態依 Avaya 認證規範辦理
支援語言:	英文
考試時間:	未公開載明（一般約 90–120 分鐘）
考試形式:	選擇題
實際考試題數:	65
相關認證:	Avaya 認證建置專家 – 聯絡中心（ACIS-6202） 其他 Avaya Aura 聯絡中心認證
及格分數:	未公開載明
考試費用:	依地區而定（由考試服務供應商訂價）
範例考題:
考試方式:	透過 Avaya Learning 或授權考試中心辦理監考測驗。
必備條件:	未強制規定正式先修條件，惟建議具備 Avaya 系統建置經驗並完成相關課程研習。
官方大綱網址:	https://www.avaya-learning.com/

Avaya 6202 考試大綱主題:

Avaya Aura(TM) Contact Center Implementation 考試常見問題解答

最新的 Avaya Aura 6202 免費考試真題：

問題 #1

You are migrating a CCMS database from a previous release of Contact Center Manager Server
(CCMS) which was co-resident with Command Control Toolkit (CCTT), and is about to restore the
database using the restore option from the database maintenance utility, The new CCMS is co-resident
with CCT
What will corrupt the database once the restore has completed?

A. Restore contents ="Schema"
B. Restore contents="Data"
C. Applications options= "CCMS" and Media Type = "Tape Drive"
D. Application options = "CCT" and "CCMS"

問題 #2

A customer has just completed installing an Avaya Aura(TM) Contact Center solution with Contact Center
Manager Server (CCMS), Contact Center Manager Administration (CCMA) and Security Framework, The
CCMA Server which was just installed with Security Framework needs to be backed up
Which statement about Security Framework backup true?

A. Backup and restore the security framework configuration from the UCM Web Based tool
B. Use the Security Framework Backup and Restore utility
C. Use the CCMA Backup and Restore link under CCMA Configuration
D. The Security Framework can be backed-up using the CCMS Backup Utility

問題 #3

You are installing Contact Center manager Administration (CCMA) on a standalone server
How should the IP multicast address be set on the CCMA server that

A. The CCMA server IP multicast receiving address must be the same as the IP multicast receiving
address on the CCMS, but different from the IP multicast sending address in CCMA
B. The CCMA server IP multicast receiving address must be the same as the CCMA server IP multicast
sending address, but different from the IP multicast sending address in CCMS
C. The CCMA server IP multicast sending address must be the same as the IP multicast sending address
on the Contact Center Manager Server (CCMS) but different from the IP multicast receiving address in
CCMA
D. The CCMA server IP multicast receiving address must be the same as the IP multicast sending
address on the CCMS, but different from the IP multicast sending address in CCMA

問題 #4

You are installing the Contact Center Manager Administration (CCMA) software on a prepared server
for the first time This will be the first CCMA server on the network. The System Readiness Check window
indicates under the software tab that Web Server Internet Information Service (xx) is not installed on the
server. The installation wizard was stopped
What should be done to connect the error?

A. Using Windows 2008 Server Manager, Add Role that will install IIS
B. Return the installation wizard and ignore the message
C. Continue the installation wizard, then download and install IIS before rebooting
D. Re-install the Windows operating system with IIS Service

問題 #5

You are preparing for the first backup of the Contact Center Manager Server (CCMS) The
environment requires a backup to a remote directory Which step is required for a successful database
backup via the Contact Center Database Maintenance window?

A. Verify that a backup tape is available
B. Shut down all services on the CCMS
C. Add the Windows user account to the "Log on as a backup" policy
D. Configure backup username using ServerName\username format under the Backup Location tab

問題與答案：